Delivery Info

Delivery Guide

Currently we only take orders for delivery to the UK.  Please contact us direct regarding deliveries to other parts of the world.

Coronavirus update

In response to the Government’s request to reduce physical social contact, the Bari Tea Brewery shop in Narrowgate will be closed from 2pm on Monday 23rd March. click here.

Bari teas and filters are still available online, however.

Online Orders All our teas are available online 24/7 for as long as the Post Office continues to deliver. Please note that the Post Office has advised that deliveries may take significantly longer than normal at the current time. Our experience is that most orders arrive within a day or two of ‘normal’ for First or Second Class post. However, very occasionally they can take weeks. [One of our customer’s order took 3 weeks! The worst example by far]. Please be patient with our PO delivery team – they are working in challenging circumstances.

If you are local and prefer to avoid postal charges, you can order online and, in the delivery box, chose ‘Collect from Tea Brewery’. We’ll arrange a collection time for you – just bring some ID and (with very clean hands) we’ll bring your order to the shop front door, so you don’t even need to come in.

[UPDATE 26/05/20: We’ve heard that some folk are having problems selecting ‘Collect from Tea Brewery’ on iPhones & iPads at checkout. Sorry, but with our IT being furloughed, this is something we’re going to have to live with. No one dares mess with the backroom of our website during Coronavirus! xCaroline]

 

Things change rapidly. Check out latest information here or at:

t:@BariTea   fb:/BariTeaUK   Insta:@BariTeaBrewery

Please stay well, everyone.

Love, Caroline & the Bari Team.

 

Postage and Packaging Charges

All standard delivery – £3.95.

Deliveries are packed to order and dispatched from Alnwick, Northumberland using Royal Mail First Class Post, Second Class for parcels of 1kg and over, including packaging.

We aim for goods to be dispatched within 24 hours of ordering, however please allow up to 3 business days.  If an item is out of stock and we are unable to dispatch within three business days, we will advise you by email as soon as possible after receipt of your order and offer you a full refund or partial delivery of your order.

The prices for any products ordered will be as quoted on the website, except in the case of obvious errors. For orders made from the UK or the European Union, VAT is included (20% VAT for teaware, 0% VAT for loose-leaf tea). The cost of delivery will be separately itemised at the checkout (including 20% VAT).

Items added to the Collection gift orders are combined in the same delivery parcel. Gift orders required to be packed separately should be made as a separate order.

Please allow a minimum of 24hrs for ‘Collect from Tea Brewery’ orders to be packed, and bring valid ID when collecting the order. Note: our Tea Brewery in Alnwick is closed Tuesdays & Wednesdays during term-time – opening times can be found here.